What happens if my results aren’t available within the lab turn around time?

Results are usually available with the lab specified turnaround time. Occasionally there may be delays in test results becoming available, for example the lab may be based in a different country and there may be public holidays that cause delays. If you have already booked your Test Interpretation & Personal Report appointment, but the results are not received in time, then we will contact you to reschedule your appointment (with no cancellation costs).